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Privacy Policy

Last updated: July 2026

1. Introduction

PrepSBA, Inc. ("PrepSBA," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our SBA loan application platform. Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.

2. Information We Collect

We collect information you provide directly to us, including:

  • Identity information (name, date of birth, Social Security Number for loan applications)
  • Contact information (email address, phone number, mailing address)
  • Business information (business name, EIN, annual revenue, years in operation)
  • Financial documents (tax returns, bank statements, profit & loss statements)
  • Account credentials (username, password — stored hashed and salted)

We also automatically collect certain information when you use our platform, including IP addresses, browser type, device identifiers, pages visited, and referring URLs.

3. Use of Cookies

We use cookies and similar tracking technologies to improve your experience on our platform. Cookies we use include:

  • Strictly necessary cookies: Required for the platform to function (session management, authentication).
  • Analytics cookies: Help us understand how visitors use our site (e.g., page views, drop-off points).
  • Preference cookies: Remember your settings and preferences.

You can control cookie settings through your browser. Disabling certain cookies may affect platform functionality.

4. How We Use Your Information

We use your information to:

  • Process and submit your SBA loan application to matched lenders
  • Verify your identity and business information
  • Communicate with you about your application status
  • Improve our platform, features, and user experience
  • Comply with applicable laws and regulatory requirements
  • Detect and prevent fraud or unauthorized activity

5. Information Sharing

We do not sell your personal information. We may share your information with:

  • Participating lenders: To process your SBA loan application, with your explicit consent.
  • Service providers: Third parties who assist us in operating our platform (cloud hosting, document verification, analytics), bound by confidentiality agreements.
  • Legal authorities: When required by law, subpoena, or to protect our legal rights.

6. Your Rights

Depending on your jurisdiction, you may have rights including:

  • The right to access a copy of your personal data
  • The right to correct inaccurate information
  • The right to delete your data (subject to legal retention requirements)
  • The right to opt out of certain data sharing or marketing
  • The right to data portability

To exercise these rights, contact us at support@prepsba.com.

7. Data Security

We implement industry-standard security measures including AES-256 encryption at rest, TLS 1.3 in transit, multi-factor authentication, and regular security audits. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your data for as long as necessary to provide our services and comply with legal obligations. SBA loan application records may be retained for up to 7 years in accordance with federal regulations.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised "Last updated" date. Continued use of our services after changes constitutes acceptance.

10. Contact Us

Questions about this Privacy Policy? Contact us at support@prepsba.com.